Website Privacy Policy
Ticket Philadelphia recognizes the importance of protecting the privacy of our online visitors. It is our intent to balance our legitimate business interests in collecting and using information received from and about you with your reasonable expectations of privacy. The following is the way we handle information learned about you from your visits to our website.
Collective Data
Like most other websites, www.ticketphiladelphia.org and its affiliate sites
deposit certain bits of information called "cookies" in a visitor's
computer. Cookies are sent back only to the website that deposited them when
a visitor returns to that site. Cookies can tell us how and when pages in
a website are visited and by how many people. This technology does not collect
personal, identifiable information; the information collected is in an aggregate,
non-identifiable form. We hope to use the information we collect through this
technology to improve our site.
Personally Identifiable Information
Ticket Philadelphia collects personally identifiable information including
names, postal addresses, e-mail addresses, phone numbers, and preferences
only when that information is provided voluntarily by a website visitor. SSL
(secure socket layer) encryption is then used to protect this personal information.
We reserve the right to contact you periodically, by any and all means you
provide to us, with special offers, updated information, organizational news
or new services. You reserve the right to refuse this information by contacting
us directly at patronservices@ticketphiladelphia.org.
We do not sell or share email addresses we collect on this website with outside organizations without explicit permission to do so from you. Users who no longer wish to receive our promotional emails may opt-out of receiving these communications by emailing us at patronservices@ticketphiladelphia.org using "Unsubscribe" in the subject line.
Financial Information
Ticket Philadelphia places a high priority on protecting any personal financial
information that you provide. When you purchase tickets or gift certificates
on-line we use your credit card information only to process your payment and
will not use it for marketing purposes. Credit card information is transmitted
through but is not stored on a web-enabled server. This information is stored
offline for our records, but we will never share this information with third
parties.
Security Used
We store all user information in secure databases protected via a variety
of access controls. Access controls include: password protection, electronic
firewalls and data encryption. SSL encryption is used to protect all personal
and financial information, and credit card information is not stored on a
web-enabled server. This data is accessed only for purposes specified in this
privacy policy.
Links to Other Sites
As a resource to our visitors, Ticket Philadelphia provides links to other
websites. We try to carefully choose websites that we believe are useful and
meet our high standards. However, because websites can change so quickly,
we can not guarantee the standards of every website link we provide or be
responsible for the content of these sites.
Questions and Changes in Information
If you have any questions regarding this privacy policy or would like to change
or update your personal information, please contact our Patron Services Department
at the Ticket Philadelphia Call Center, 215-893-1999 or email patronservices@ticketphiladelphia.org.
Notification of Changes
If we decide to change our Privacy Policy, we will post those changes to this
privacy statement so users are always aware of what information we collect
and how we use it. Accordingly, please refer back to this Privacy Policy frequently,
as it may change.
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